Refund policy
Returns and refunds
Printed items in this store (stickers, drinkware, bags, home goods) are printed to order for you by our production partner, Printful. Because each item is made individually, we don't accept returns or exchanges for change of mind, wrong size or colour choice.
Fridge magnets. Fridge magnets are made to order in our Miami studio: 3–5 business days to make, then shipped from Miami by USPS (US). Sanded and inked by hand, so each is slightly unique. No change-of-mind returns on made-to-order magnets; damaged or wrong items are replaced or refunded — email tata@tata1000faces.com within 14 days of delivery with a photo.
Damaged, defective, misprinted or wrong item. Email tata@tata1000faces.com within 14 days of delivery with your order number and a clear photo showing the whole item. We send a free replacement or refund the item; nothing needs to be sent back.
Lost in transit. If your order hasn't arrived more than 5 business days after its estimated delivery date, write to us and we'll reship or refund it.
Cancellations. You can cancel for a full refund until your order goes into production (usually within a few hours of ordering). Once printing has started, it can't be cancelled.
Approved refunds go back to your original payment method within 5 to 10 business days.
Nothing here limits your rights under the consumer law of your country. Full terms: terms of service. Tata's 1000 Faces (TATA 1000 FACES) is a brand of Tata's Faces Corp, 13506 NE 22nd Ct, North Miami, FL 33181, USA.